Effective Date: April 1, 2026

At Rooted & Wise PH, your privacy matters.

We are committed to protecting your personal information and being transparent about how we collect and use it.

This policy explains what information we collect, how we use it, and how we keep it safe.

By using our website, you agree to the practices described below

Information We Collect

When you visit our site or make a purchase, we may collect the following:

Personal Information

- Name

- Email address

- Billing address

- Contact number

- Payment details (processed securely through third-party providers)

Technical Information

- IP address

- Browser type and version

- Device information

- Pages visited and time spent on the site

We only collect information that is necessary to provide you with our products and improve your experience.

How We Use Your Information

We use your information to:

- Process and fulfill your orders

- Send transactional emails (such as confirmations and download access)

- Provide customer support

- Improve your experience on our website

- Send updates or promotions (only if you choose to receive them)

- Comply with legal obligations

We do not sell or rent your personal information to third parties.

How We Protect Your Information

We take reasonable steps to keep your information safe, including:

- Secure data transmission (SSL encryption)

- Trusted third-party payment processing

- Controlled access and system monitoring

While we do our best to protect your data, no system is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We may use trusted third-party tools to operate our website, such as:

- Payment providers (e.g., PayPal, Stripe, GCash)

- Email marketing platforms

- Analytics tools (e.g., Google Analytics)

These services have their own privacy policies, and we encourage you to review them.

Cookies

We use cookies to improve your browsing experience.

Cookies help us:

- Remember your preferences

- Understand how visitors use the site

- Provide a smoother and more personalized experience

You can disable cookies through your browser settings, but some parts of the site may not function properly.

Your Rights

You have the right to:

- Access the personal information we hold about you

- Request corrections to your data

- Request deletion of your data (when legally allowed)

- Opt out of promotional emails at any time

To request any of these, you can reach out through our website or shop messaging channels.

Data Retention

We keep your information only for as long as necessary to:

- Complete your transactions

- Provide support

- Comply with legal, accounting, or reporting requirements

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time.

Any changes will be reflected on this page with a revised Effective Date.

Contact

If you have any questions or concerns about your privacy, feel free to reach out through our website.

We’re here to help and keep things clear for you!