Effective Date: April 1, 2026

This Product Policy outlines the terms that apply to all digital product purchases made through this official website. By purchasing any digital product from this site, you agree to the terms set forth below.

Nature of Products

All items sold on this website are digital products. These may include, but are not limited to:

- Digital planners and journals

- E-books and learning resources

- Printable templates

- Digital illustrations and clipart

- Other downloadable creative assets

No physical products will be shipped.

Licensing and Usage

Unless otherwise stated, all products are licensed for personal use only. This means:

- You may not resell, redistribute, or share any digital file.

- You may not claim the digital files as your own work.

- Commercial use is only allowed if the product specifically states that it includes a Commercial Use License.

For inquiries about extended or commercial licenses, please contact us through our website or official shop messaging channels.

Delivery of Digital Products

Upon successful payment, you will receive access to your digital product through a download link or order confirmation page. Please make sure the information entered at checkout is correct.

If you do not receive access to your files within 24 hours, please reach out through our website or official shop messaging channels for assistance.

Refunds and Exchanges

Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges once a product has been purchased and delivered.

If you experience any issues with your download, such as file corruption or receiving the wrong item, please notify us within 7 days of purchase so we can assist you.

Product Availability and Updates

We reserve the right to modify, update, or remove any product at any time.

If a product you purchased receives an update and that update is included as part of your original purchase, we will make reasonable efforts to provide access to the updated version.

Intellectual Property

All products, designs, and digital content sold on this website are the intellectual property of Rooted & Wise PH.

Unauthorized use, reproduction, redistribution, or resale is strictly prohibited and may result in legal action.

Customer Support

We are committed to providing helpful and reliable customer support.

For any questions, concerns, or technical issues related to your purchase, please contact us through our website or official shop messaging channels.

Support inquiries are typically responded to during business hours, Monday to Friday.

Policy Changes

We reserve the right to update this Product Policy at any time. Any changes will be reflected on this page with a revised Effective Date.

Customers are encouraged to review this policy periodically.